Joining procedure:

THE MEMBER SHOULD:

Step 1: Complete all relevant sections of our patient information form(download here) (there is no need to see a medical doctor to do this)

Step 2: Attach an original repeatable prescription or a copy thereof for all the medication that will be needed (contact your doctor should you not have this with you). Or you can ask your pharmacy for a copy.

Step 3: Should you belong to a medical aid scheme and want your medication to be deducted off your chronic benefits, please remember to follow the medical aid rules and route of applying for chronic authorisation.

Step 4: Should you be a private member please take note that you need to complete a debit order form or credit card instruction form or direct deposit in order to facilitate payment. Please remember that you need to fax a clear copy of the deposit slip to 0866 822 821 in order to ensure correct allocation to the correct account.Also see Medipost's convenient payment method form for ease of reference.

Step 5: Please send all above information to Medipost. Should you fax your documents please mail it afterwards since Medipost needs all original documents as required by law.
Mail to: Medipost, PO Box 40101, Arcadia, 0007
Fax: 0866 488 446
Deliver: Gezina City, 593 Michael Brink Street, Gezina, Pretoria, 0048 

Step 6: Please note that it is the specific member's responsibility to cancel the current arrangement that exists for his/her chronic medication

MEDIPOST WILL:

Step 7: Upon receipt of the documents a Medipost pharmacist will contact the member. The first delivery is arranged and all procedures are explained. This phone call will also include discussions regarding the member's medication, side effects and other general questions.

Step 8: From then onwards the member will receive medication on an automatic 28-day cycle should he choose to do so. Alternatively members can phone in every month to arrange their delivery. All members are welcome to come to our premises to collect their parcels.

Step 9: As part of our commitment to ensure member satisfaction, we request that you verify that the contents of your parcel is in line with your expectations.  If not, please notify us within 48 hours to discuss and amend your requirements accordingly. 

As can be seen from the history Medipost prides itself in giving customers the very best service whilst being kind to the member and the medical scheme's pocket.